Shipping Policy

We select the most appropriate carrier—UPS, FedEx, DHL, or freight services—based on your order's size, weight, and value. This ensures your robotics equipment arrives safely and securely.

Orders are processed and shipped on business days (Monday–Friday).

Transit times:

• Begin after carrier pickup
• Do not include weekends or holidays
• Are estimates only, not guarantees

Please note that carrier delays, weather, or customs issues are outside our control.

Free shipping is available on qualifying orders. Eligibility depends on product size, destination, and shipping method.

For freight shipments:

• Delivery appointments may be required
• Please inspect your order upon delivery and note any visible damage on the receipt

Shipping charges are non-refundable once an order has shipped, except in cases of our error. Return shipping and restocking are covered in our Returns Policy.