Warranty Policy

Zetta does not independently determine warranty eligibility, repair versus replacement decisions, or service timelines. All final determinations remain at the manufacturer's discretion.

Warranty-related concerns should be reported promptly after discovery.

To assist with coordination, Zetta may request:

• Proof of purchase
• Order reference number
• Product serial number
• Photos or video documentation
• Completion of basic troubleshooting steps

Incomplete documentation may delay or prevent assistance.

Warranty eligibility may be denied or voided by the manufacturer due to:

• Misuse, abuse, or accidental damage
• Unauthorized modification or repair
• Improper storage or handling
• Use of unsupported accessories or components
• Cosmetic damage or normal wear and tear

Warranty coverage is determined solely by the manufacturer and may differ between products.

Robotic systems include evolving software, firmware, and AI-driven behaviors. Performance characteristics, autonomy responses, or feature availability may change over time through updates.

Such updates or performance variations do not constitute defects unless expressly defined as such by the manufacturer's warranty terms.

Zetta does not guarantee uninterrupted or error-free software performance.